1. Is it compatible with other iPad models?
Only fits: iPad (A16) 11-inch & iPad (10th gen) 10.9-inch
2. Weak magnetic connection or unable to magnetically attach to your iPad?
This issue is caused by model incompatibility. Each iPad model features a distinct magnetic alignment structure, resulting in varying magnetic strength for the Magic Keyboard. This Magic Keyboard is exclusively compatible with the iPad (A16) 11-inch and iPad (10th generation) 10.9-inch models.
3. Why can't my iPad power Magic Keyboard?
Our Magic Keyboard connects via Bluetooth and requires its own charging. It does not draw power from the iPad. Simply pair it with your iPad via Bluetooth for a stable connection. Feel free to reach out if you have any further questions!
4.Does this iPad support portrait reading mode?
No. This product uses a landscape-specific magnetic structure and hinge design, so it only supports landscape mode, not portrait mode. This feature is determined by product design and is not a quality issue.
5.How can I check the keyboard’s battery status?
LED flashing light: The keyboard battery is low and needs charging.
Solid red light: The keyboard is charging.
Solid green light: The keyboard is fully charged and ready to use.
6. What is the product's weight?
The Weight of bare unit 630g±10g, and the packaged unit weighs 890g.
7. How long is the product's battery life?
Under normal usage, the battery lasts over 20 days.
8. What is the Bluetooth connection range?
The effective Bluetooth connection range is ≥10 meters, supporting BLE 5.0 protocol.
Click to visit the FAQs page for more common questions.